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Regulators & Policy Makers

Fixing What Matters Most: Distribution and Claims in Africa

Insurance in Africa is at an inflection point.

Over the past decade, we have seen a surge in innovation, new digital players, and growing interest in inclusive insurance. Yet, two persistent challenges continue to hold the industry back:

· Reaching customers effectively (distribution)
· Paying claims efficiently and transparently (claims settlement)

Until these are solved at scale, insurance will remain out of reach or mistrusted by millions.

That is why BimaLab Africa has partnered with The Insurance Regulatory Authority Kenya to launch the Insurance Innovation Hackathon 2026.

The Focus: Where Real Change Happens

This hackathon is not about ideas for the sake of ideas. It is about solving real market problems.

Theme: Innovating for Inclusive and Efficient Service Delivery

Focus Areas:

· Insurance Distribution
· Claims Settlement

Participants will be challenged to:

Develop practical, scalable solutions to improve insurance distribution and claims processing in Kenya, enhancing both accessibility and efficiency.

This means:

· Reaching underserved and informal segments more effectively
· Reducing friction in onboarding and policy access
· Improving claims turnaround times
· Building trust through transparency and user experience

Why This Matters for Kenya and Africa

Across the continent, insurance penetration remains low. The reasons are well known, but not yet fully solved:

· Distribution models often fail to reach last-mile customers
· Claims processes can be slow, manual, and difficult to navigate
· Trust in insurance is still fragile

Innovation must therefore move beyond pilots and into practical deployment.

Kenya presents a strong testing ground:

· A mature mobile money ecosystem
· Progressive regulatory engagement
· A growing insurtech landscape

But the implications go far beyond one market. Solutions built here can scale across Africa.

Why This Hackathon Is Different

Many hackathons generate ideas. Few lead to implementation.

This one is intentionally designed to:

· Focus on real industry pain points
· Engage insurers, regulators, and innovators together
· Prioritize solutions that can move beyond concept stage


Participants are not solving hypothetical problems. They are working on challenges that matter to:

· Insurers trying to scale sustainably
· Customers seeking reliable protection
· Regulators working to strengthen the market

The Role of Regulators: Why This Partnership with IRA Kenya Matters

Innovation in insurance cannot happen in isolation.

Working with regulators like The Insurance Regulatory Authority Kenya is not just beneficial, it is essential.

Here’s why:

1. Innovation Needs Regulatory Alignment

Even the best solutions fail if they cannot operate within regulatory frameworks. Early engagement ensures:

· Compliance is built into the solution
· Pathways to market are clearer

2. Regulators Enable Safe Experimentation

Forward-looking regulators create space for:

· Testing new models
· Piloting innovative products
· Refining approaches before scaling

3. Trust Is a Regulatory Outcome

Efficient claims and fair distribution are not just business issues. They are consumer protection priorities.

Collaboration helps ensure innovation strengthens:

· Market confidence
· Consumer trust
· Long-term sector stability

4. Scaling Requires System-Level Change


To transform insurance, we need:

· New technologies
· New business models
· And enabling regulation

This partnership reflects a broader shift across Africa, where regulators are becoming active enablers of innovation, not just overseers.

Who Should Apply

We are looking for:

· Insurtechs building new models or tools
· Insurance companies ready to rethink distribution and claims
· Startups and innovators with bold, practical ideas
· Technology builders with capabilities in data, AI, mobile, or platforms

Whether you are early-stage or more established, what matters is your ability to build solutions that work in the real world.

What You Gain

Participants will have the opportunity to:

· Work on high-impact, real-world challenges
· Engage directly with industry and regulatory stakeholders
· Refine solutions with practical applicability in mind
· Contribute to shaping the future of insurance in Kenya and beyond
· Cash prize and a collaboration with a Kenyan insurer to pilot the winning solution

The Bigger Picture

At its core, this hackathon is about one thing:

Making insurance work better for people.

That means:

· Easier access
· Faster claims
· More reliable experiences
· Greater trust

If we get distribution and claims right, we unlock the true potential of insurance as a tool for resilience, protection, and economic stability across Africa.

Apply Now


If you are building for the future of insurance, this is your opportunity to shape it.

Submit your application here before 10 May 2026: https://tinyurl.com/4ua3r2ad

Build solutions that matter. Solve what the market actually needs. Be part of redefining insurance in Africa.

Collaboration fuels innovation.
Impact takes all of us.

Africa has vast potential with abundant natural resources, a youthful population and an entrepreneurial business sector but all this is at risk from the impacts of climate change, natural disasters, health risks and economic shocks.

Stewards of Trust and Stability

Regulators and policymakers are not just stakeholders—they are architects of the enabling environment..

In a world of rapid technological change and shifting social landscapes, regulators and policymakers play a vital role in ensuring stability, fairness, and accountability.

Their mandates safeguard public interest, protect vulnerable populations, and guide industries toward ethical, sustainable growth.

Driving Inclusive Impact.
Impact takes all of us.

Policy frameworks that encourage inclusive innovation

 Regulatory sandboxes developed for safe experimentation

Collaborative dialogue for mutual learning and trust. 

Co-Creators of Progressive Ecosystems

When empowered, regulators and policymakers become catalysts for systemic change—championing reforms, accelerating access to services, and creating environments where businesses can scale and citizens can prosper.

By working hand-in-hand with them, we ensure that our solutions are not only transformative but also scalable, sustainable, and just.

Join BimaLab – Innovate, Scale, Transform!